Skip to main content

What to do when your sign in code does not arrive

Check the email you used, look in spam or promotions, and get help if your JeremyAI sign-in code is still missing.

C
Written by Carlos Molero

JeremyAI uses a 6-digit code sent to your email address to sign you in. If the email has not arrived, start with these checks.

Check the email address

Go to JeremyAI and make sure you entered the email address that was invited to JeremyAI.

Check the inbox for that exact address. If you use several email accounts, make sure you are looking in the right one.

Check spam and promotions

Look in your spam, junk, and promotions folders for the sign-in email.

If you find it, copy the 6-digit code and enter it on the JeremyAI sign-in screen.

If the email is still missing

Email [email protected] and include:

  • The email address you are trying to sign in with.

  • What happened after you entered it.

  • Any error message you saw.

  • A screenshot of the error, if there is one.

Do not include a sign-in code, password, or access token in your message or screenshot.

For the full onboarding guide, see Getting Started With JeremyAI.

Did this answer your question?